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Searchmate had so far suggested four – two of whom she’d already seen on rival site Plentyoffish.com, a free site, and who had both already declined to date her.
In November she received a letter from a Searchmate adviser saying that her membership was “not progressing as expected”.
They were good-looking women in his local area with similar interests – world travel, theatre and cooking.
He didn’t hesitate to pay the £180 for 12 months’ membership as pretty much everyone he’d seen so far he would have gone on a date with, so there seemed to be a lot of potential for meeting someone special.
In total, the site offered the man four suitable profiles “in his area” – none of which met his criteria.
One of them lived hundreds of miles away in Ireland and would be unreachable without an expensive ferry or plane journey.
Aileen was promised support from Searchmate’s highly experienced team of matchmakers, and a guaranteed minimum of 15 recommendations.
Searchmate has now offered Aileen a full refund of £1,295.
So in May last year Aileen stumped up £1,295 for membership.
It offered her “unlimited personal introductions” to men serious about finding a relationship.
But when he paid the money and logged back on, he was crushed to discover that not a single one of the profiles he’d been shown could be contacted.
This was because they were “registered” and not “paying” members.